America At Her Best

October 12th, 2016 8 Comments

weatherby-decal

 

I do some work for the Weatherby Company, makers of some of the finest rifles in the world, including the renowned and vault-like Mark V, and I went to my local range yesterday to play with their new ladies’ model, called the Camilla.

It’s a private, unsupervised range, and the only other person there was an older gentleman shooting a few tables away. When I turned to signal for down time to check my target, I noticed he was shooting a Weatherby and that his truck had a “Semper Fi” sticker on it with the cursive Weatherby W decal right above that. I had never met this gentleman before, he had no idea who I was (we didn’t even exchange names until later), and I said nothing to him about my having any connection to Weatherby. This, paraphrased and condensed, is what came out, unsolicited, in our conversation:

His name is Jim Neal and he is an eighty-year-old former Marine, originally from Montana. He and his family (children and grandchildren) drive up to Dillon, Montana ever year for a couple of weeks of deer and elk hunting. His rifle is a synthetic-stocked Mark V .340 Wby that he bought secondhand thirty-two years ago as his all-purpose hunting rifle. He had Weatherby install a muzzle brake a few years back when age began to make the recoil a little unpleasant. He had a Kahles scope on it originally, but earlier this year, when he started to practice for his family hunt, the focus ring froze up. He sent the scope back to Kahles, but they told him it would be months before they could repair and return it. He mounted another scope and found, to his horror, that his shots were going all over the paper. He asked a friend to shoot it as a double-check. Same thing. Another scope. Same thing. He called Weatherby and then drove the rifle across the state to them in Paso Robles. He dealt with a lady named Cheryl in the Service Department who took him in back to talk to a gunsmith named Vladimir, who examined the rifle.

How it happened, or how he had been able to shoot the rifle, I don’t know, but this is what they found:

The stock was cracked, the magazine was bent, the floorplate hinge was cracked, and the safety wouldn’t engage properly. Weatherby put on a new stock, repaired the magazine and the floorplate, fixed the safety, and installed a new trigger, but the new trigger had too much creep in it, so they replaced their replacement. Then Cheryl and Vladimir gave Mr. Neal a Weatherby cap, a butt-stock ammo carrier, a sling, and Vladimir gave him his own ratchet screw-driver because Mr. Neal likes to do his own gun-smithing.

The total cost to him for all their time and labor was exactly zero. On a secondhand, thirty-two-year-old rifle.

Ask me why I’m proud to be associated with Weatherby.

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  1. Anonymous says:

    I love this story… simply love it. Exactly what I needed to read this morning for a little cheer up from all the political news.

    Thanks, JP.

    TD Bauer

  2. Anonymous says:

    It’s nice to hear there are still decent, kind people in this world…helping people..isn’t that what it’s all about? And it says a lot about what kind of company Weatherby is…one of the best …thank you JP !!

    Nancy Gallinger

  3. Anonymous says:

    Thanks for sharing the story and reminding us readers there are still some good things going on in life to take our minds briefly off of what could be coming next month and next year!

  4. Anonymous says:

    You should be proud. American business at its best!

  5. Anonymous says:

    Jim Neal already paid with his service to this country as a marine. 🙂

    This story shows me that Weatherby understands the meaning of customer service.

    Thank you for sharing,

    Carla In California

  6. Anonymous says:

    Bravo, JP. I feel the same way. Maybe Johnson ( who my friend Jim calls, not without affection, “our idiot Cincinattus” and the at least educable Weld? They were both good governors

    Steve B

  7. Anonymous says:

    There is no such thing as a former Marine. Once a Marine, always a Marine. 🙂

    This is the way all businesses should operate. And nice to hear that this veteran was treated well.

    Clem

  8. Anonymous says:

    Hello JP,

    this is even better than tupperware 🙂 🙂 🙂
    But seriously you surely aren’t the only person this man has told his positive experiences with Weatherby. There’s no better way of advertising. Great to see this kind of appreciation of customer’s faith still exists in the modern disposable society. The mere fact that one thing is old doesn’t neccassarily mean it’s become bad or lost its value. Maybe it’s simply quality….
    My husband still shoots my father’s old Mauser and every shot was a heart shot so far. What else can one wish for.
    The older I become myself the more I aprreciate long-lasting things…. 🙂

    Best wishes

    NW

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